What you’ll need to succeed as a Supervisor, Order to Cash at XPOMinimum qualifications:Bachelor's degree or equivalent related work or military experience3 years of experience in Billing, AR, Cash Applications, Collections or relatedPreferred qualifications:Able to read and interpret pricing contractsExcellent time management skills with a proven ability to meet deadlinesGreat analytical, critical thinking and problem-solving abilities2 years of proven experience building efficient and effective teamsExperience working with customer master file systems is preferredFreight LTL, Transportation, Logistics, and Supply Chain industry experience preferredExperience working in a high-volume/high transaction environmentAdvanced Microsoft Office Word, Excel (Pivot, Vlookup) and PowerPoint skillsAbout the Supervisor, Order to Cash jobPay, benefits and more:Competitive compensation package Full health insurance benefits available on day one Life and disability insurance Earn up to 15 days of PTO over your first year 9 paid company holidays 401(k) option with company match Education assistance Opportunity to participate in a company incentive planWhat you’ll do on a typical day:Prioritize, assign, and review the daily tasks of the department, establish work schedules and prepare performance evaluationsEffectively lead the team to achieve service goals for various processes or programs, including but not limited to invoice audits and adjustments, overcharge claims, disputes and mass re-ratesPartner with internal stakeholders to create processes that reduce errors in customer onboarding and increase data integrityProactively recommend and implement processes and policy enhancementsForge solid relationships and foster effective communication with other functional teams, customers and employeesDevelop training strategy to ensure that employees are cross-trained on job responsibilitiesPrepare production reports to review with managementMaintain a continuous improvement in business processes and employee developmentWork with peers to energize culture, performance and employee engagementCreate documentation of processes and procedures to create standardizationAbout XPOXPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here.
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